All you need to do is read a few Yelp reviews to understand the importance of making a first impression. For new employees, your onboarding speaks volumes about the experience they’re about to embark on as a member of your organization. What message are you sending?
Some of the most interesting and creative projects are born when a client feels comfortable making a product that is both fun and funny. Striking the balance between being taken seriously and adding joy through humor is our forte. This combination is the perfect recipe for orientation, allowing new employees to learn important guidelines but also feel excited about joining a new team. First days can be intimidating, and intense rules and regulations without any reprieve can make a new employee feel unprepared and unwelcome.
A nationally recognized Mortgage Company knew their orientation was sending the wrong message. It had a long, drawn-out interview-style video that lost viewers one-minute in. Then, it slogged through guidelines, policies, and logistics. They wanted their new employees to feel excited, welcomed, and part of the team on their first day and this orientation training was not cutting it. Enter Skosh Learning.
Through a fun creative workshop, both teams put their heads together to design a solution that would not only make new employees laugh and smile, but feel welcomed and ready to start in their new role. We knew this needed to include interactivity, humor, helpful information, and further resources, as well as set expectations with the learner about what was most important for them to takeaway from the training.
We created a colorful, playful, and innovative solution that wove together welcoming videos from the C suite of the company, illustrative motion graphics talking about the industry and how the company is structured, and interactive video walkthroughs of their tools, platforms, and interpersonal expectations and core values. Acting as both an introduction to the company and a useful resource, this training helped brand new employees hit the ground running with a smile.