lesleyciverson@gmail.com
March 2, 2021
The One Where We Conquer Staff Augmentation
A major software company had a training program they provided to their clients to help them learn the ins and outs of their software. The…
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lesleyciverson@gmail.com
February 23, 2021
Staff Augmentation 101: How to Get the Expertise You Need
THE MYTH: Companies have no need for staff augmentation, right? Wrong. It's not possible nor is it good for your bottom-line to employ someone to…
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lesleyciverson@gmail.com
February 16, 2021
How an International Beauty Company Started an Empathy Movement
Giving Customer Service a Soul Empathy: something we all crave, especially in customer service experiences. It can be a hard thing to define, and even…
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lesleyciverson@gmail.com
February 9, 2021
The Death of Flash
Adobe Flash has had a good run, but its time has come. Officially, Adobe ended support of Flash Player on December 31, 2020. This may…
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lesleyciverson@gmail.com
September 7, 2020
How Onboarding Changed the Game for a Nationally Recognized Mortgage Company
All you need to do is read a few Yelp reviews to understand the importance of making a first impression. For new employees, your onboarding…
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