lesleyciverson@gmail.com
March 16, 2021
3 Follow-Up Strategies that Make Your Training Stick
Seeing a dramatic drop-off in adoption? Underwhelming training results? Sounds like you may have an information retention problem. Luckily, there’s a tool to help you…
Read more
lesleyciverson@gmail.com
February 16, 2021
How an International Beauty Company Started an Empathy Movement
Giving Customer Service a Soul Empathy: something we all crave, especially in customer service experiences. It can be a hard thing to define, and even…
Read more
lesleyciverson@gmail.com
March 15, 2020
When Simple Works
Four times when simple is the best solution: We’ve all fallen into the trap. Video, VR, gamification, oh my! We want our training to be…
Read more
lesleyciverson@gmail.com
March 13, 2020
5-Tips for Working Remotely During the Coronavirus (COVID-19) Pandemic
The recent precautions to prevent the spread of COVID-19 may have you working remotely for the first time ever. Working remotely can be intimidating if…
Read more
lesleyciverson@gmail.com
March 13, 2020
Converting Your Courses for Online Learning: Top 10 Tips During Coronavirus (COVID-19) Precautions
In-person classes are now virtual.. You may not have ever imagined yourself as an online professor, and now are at a loss as to how…
Read more