lesleyciverson@gmail.com
March 2, 2021
The One Where We Conquer Staff Augmentation
A major software company had a training program they provided to their clients to help them learn the ins and outs of their software. The…
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lesleyciverson@gmail.com
February 23, 2021
Staff Augmentation 101: How to Get the Expertise You Need
THE MYTH: Companies have no need for staff augmentation, right? Wrong. It's not possible nor is it good for your bottom-line to employ someone to…
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lesleyciverson@gmail.com
February 16, 2021
How an International Beauty Company Started an Empathy Movement
Giving Customer Service a Soul Empathy: something we all crave, especially in customer service experiences. It can be a hard thing to define, and even…
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lesleyciverson@gmail.com
October 17, 2019
One Size Doesn’t Fit All: Why Customized Training Gets Better Results
In a sea of training developers and learning design experts, it’s easy to get overwhelmed. Sometimes the most appealing, hassle-free route is the off-the-shelf option,…
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